[Ansteorra] Caveat Emptor

[Robert Atwood]

Posting to the list since it could help someone in a similar  
situation...

Something to consider: if you have the original invoice, you could go  
to your card provider and contest the charge.  Just the threat of that  
is generally enough to get a price-gouging service provider to back  
down.  In order to prevent unscrupulous people from doing such things,  
the bank that handles their merchant account (a special credit-card  
processing account with lots of contractual obligations for the  
account holder) will generally allow a very limited number of charge- 
backs due to fraud claims.

This works best, of course, if you order something, say, online and it  
never shows up... Having signed the slip, your position is  
compromised, but you still have a legitimate complaint.  So, if you  
have the original invoice and are fighting mad (I would be) your next  
step would be to let your credit card company take the fight to them,  
or at least rattle that saber a bit.

Just my two cents,

Robert o' the Faire (to partly cloudy)
  On Aug 19, 2009, at 2:13 PM, Michael Graff wrote:

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> What were the extra charges for?  Walls?
>
> I think I'd use my original payment + invoice and contest the charges.
> And watch what you sign.
>
> - --Michael
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