[Elfsea] Job Opportunity
Chris Baran
chris_baran at hotmail.com
Mon Aug 23 14:52:18 PDT 2004
TCU job posting for computer science folks. Hope it works out!
Posting: User Services Consultant
Department: User Services
Salary: Commensurate with Experience Posted
07/21/04
Requirements: Requirements: High School diploma or GED equivalency.
Requires 2 years of experience in supporting personal computers, including
software and hardware. Prefer Microsoft Office User Specialist (MOUS)
Certification; Apple Certified Technical Coordinator (ACTC) and/or A+
Certification. Must have the ability to troubleshoot problems with personal
computers; knowledge of hardware and software applications; ability to
instruct end-users on system capabilities; customer service skills.
Scope of Responsibilities: Diagnose and resolve MacIntosh and PC computer
user concerns by consulting with users; evaluating issues; making
recommendations from multiple options. Prepares user to operate equipment
by providing instruction; supporting PC labs; contributing technical
articles for the department newsletter. Supports university-wide PC
operations by presenting information and responding to questions in new
students' and parents' orientation; discussing email accounts; connecting
student computers to the TCU network; explaining computing capabilities.
Identify issues that impact TCU computing efforts by participating in
special projects, researching and analyzing. Supports Library Information
Commons by recording, prioritizing, and assigning issues from the open log;
staffing the desk; facilitating requests for assistance. Maintains
professional and technical knowledge by attending educational workshops;
reviewing professional publications. Contributes to team effort by
accomplishing related results as needed.
To Apply: Send cover letter, resume and 3-5 references with contact
information to: Ivan Taylor, TCU User Services, TCU Box 298820, Fort Worth,
TX 76129
TCU is an AA/EEO Employer
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