[Elfsea] Job Opportunity

[Chris Baran]

TCU job posting for computer science folks.  Hope it works out!

Posting:            User Services Consultant
Department:            User Services

Salary:              Commensurate with Experience                   Posted 
07/21/04

Requirements: Requirements:  High School diploma or GED equivalency.  
Requires 2 years of experience in supporting personal computers, including 
software and hardware. Prefer Microsoft Office User Specialist (MOUS) 
Certification; Apple Certified Technical Coordinator (ACTC) and/or A+ 
Certification.  Must have the ability to troubleshoot problems with personal 
computers; knowledge of hardware and software applications; ability to 
instruct end-users on system capabilities; customer service skills.

Scope of Responsibilities:  Diagnose and resolve MacIntosh and PC computer 
user concerns by consulting with users; evaluating issues; making 
recommendations from multiple options.  Prepares user to operate equipment 
by providing instruction; supporting PC labs; contributing technical 
articles for the department newsletter.  Supports university-wide PC 
operations by presenting information and responding to questions in new 
students' and parents' orientation; discussing email accounts; connecting 
student computers to the TCU network; explaining computing capabilities.  
Identify issues that impact TCU computing efforts by participating in 
special projects, researching and analyzing.  Supports Library Information 
Commons by recording, prioritizing, and assigning issues from the open log; 
staffing the desk; facilitating requests for assistance.  Maintains 
professional and technical knowledge by attending educational workshops; 
reviewing professional publications.  Contributes to team effort by 
accomplishing related results as needed.

To Apply:  Send cover letter, resume and 3-5 references with contact 
information to:  Ivan Taylor, TCU User Services, TCU Box 298820, Fort Worth, 
TX  76129

TCU is an AA/EEO Employer

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