[Namron] Recruitment and Retention...Along these lines.....

BardessOfTheSted at aol.com BardessOfTheSted at aol.com
Thu Aug 3 07:27:19 PDT 2006


Greetings!

In reading this letter, I first have to agree that us representing ourselves 
in public in a good manner is a very important thing....and this information 
(Which I was not there to see thank goodness!) made me think back.....

When I was 16, like most teenagers, I worked at McDonalds.  There were 
several times when I worked that we had a school bus come in, sometimes expected, 
most of the time not.  I remember my manager talking to me asking myself and 
other employees to talk to the head of our groups (Band, Choir, Football, etc.) 
to have them give her a "Heads Up" as to when they would be coming in.  Her 
reasoning was so she could have extra employees ready to go for the madness to 
come.  

Now, they made do as best as they could when they had no notice.  The problem 
was that the "Mundanes" in this case, had to wait an extra extended amount of 
time for regular orders.

Okay, tangent time...I know I have not always received the best service at 
IHOP, but I also know that it's a daunting process to have that many people at 
once and only so many wait staff.  So here's the idea (And the Point more 
importantly)

Why don't we, on Populace nights, try to give IHOP the heads up a few days in 
advance (We do know when we're having them long in advance!) and let them 
know we're going to have a large party of 30+ people at approximately such and 
such a time so they can get extra servers so the ones we have aren't so 
overloaded???  

I'm sure if we talked to Management they for one would be more thankful, as 
well as the overworked and underpaid waitresses and waiters!  I don't know if 
it would make a difference or not, but it's worth a try!  I know if it was me 
making the schedule, I would want definite times that we're coming in so I 
could make adjustments so that EVERYONE would be happy!

Now then, I'm not by any means excusing the behaviour of said person, but 
maybe if we do this, it will help to improve service in the future so angers and 
temperaments don't rise to such atrocities!

Yours in the Dream,
Lady Ailis Mareoun Haddock
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