[NR] OFF TOPIC: Job Opening- Quality Analyst

[zubeydah at northkeep.org]

With so many in Ansteorra hit by the challenges of our changing economy, I hope 
that you will pardon the use of bandwidth to share information on a position 
that's come open within our company.  While CompOne Services is based in 
Oklahoma, we would consider a telecommuting solution for the right candidate. 
We're a back-office service provider to physicians, with a split corporate 
office based in Tulsa and Oklahoma City, with ten locations in other states.

Position Title: Quality Analyst

Reports to: Vice President of Operations

Duties & Responsibilities:  Provides the highest level of internal and external 
customer service. Performs interal audits. Assists with resolving client issues 
and analyzing past issues to identify trends or internal training needs.  
Assists with internal workflow and resolution of backlogs and processing 
issues. Provides feedback to management and clients to proactively resolve 
issues. Provides training and technical expertise to all level of employees.  
Provides process-improvement know-how, methods and conceptual expertise to 
teams. Assists the executive management team and provides Quality Control 
support as neccessary. Transfers learning across teams, departments and 
divisions. Assists teams in presenting data and conclusions clearly. Other 
duties as requested, directed or assigned.

Education & Experience Required: High School diploma or equivalent, at least 
two years experience in receipt posting, correspondence and Medical Claims 
audit. A demonstrated track record of accomplishments in the above areas as 
well as working closely with management.

Job Knowledge, Skills & Abilities:  Ability to work effectively in a culturaly 
and geographically diverse work group, strong interpersonal and organizational 
skills. High level of computer literacy including word processing, spreadsheets 
and databases. Knowledge of PowerPoint, and ACT! Or other project management 
software a plus. Basic business writing skills. Ability to take initiative, 
maintain confidentiality, and meet deadlines. Ability to communicate 
effectively, make presentations and write concise reports for all levels of 
employees.

Other considerations: Ability to travel periodically and with short notice. 
Flexibility regarding hours required and evolving priorities/methodologies.

If you are interested, please send a resume and cover letter to 
HR at componeltd.com - if you wish, note that you were referred by Bethany Vann in 
the Tulsa office.  If you'd like more information before inquring, please feel 
free to contact me off list.

in service,

Zubeydah