I'm 'Technologically Challenged' (Fintan's term) but I enjoy e-mail. I do, however, recognize it's few shortcomings. It's a communications tool..it can go strange places..I had a message (sandwiched in between several others in the course of a day to the same place)) come back 370hrs later as being 'undeliverable'. You never know whether a phone is not being answered or not working. Whether a person is checking their mail or not..or any number of variables. Short of face-to-face communication almost everthing we do involves an element of chance in sending and recieving information. I'm off my soapbox!! Aoife