SC - [Fwd: Your Barnes & Noble.com Order #BN18237345]

[Elaine Koogler]

I don't know.  The thing that's really weird is that when I sent them an e-mail
last week asking why it still hadn't come in, they responded telling me that
they had indicated it would take 3 - 5 weeks, which would mean that the absolute
earliest it would arrive would have been yesterday (May 29).  And this was even
if I had put a "rush" on it!  I find it quite curious that, because you "shelled
out the extra money", they were able to find it and get it to you so quickly.
Anyhoo, they've pretty well lost any future business I might have given them!

And I'm sending this to the list at large so that everyone will know how these
people operate!

Kiri

Philip & Susan Troy wrote:

> Elaine Koogler wrote:
> >
> > Adamantius, I think you were the one who got the copy of "A Soup for the
> > Qan" from Barnes and Noble, right?  Just wanted to let you know that
> > they "bailed" on me...I am now being told, after a month, that they
> > don't have it in stock.
> >
> > Needless to say, I'm quite angry with the company for not letting me
> > know sooner.  I doubt I'll do business with them ever again!
>
> Jeez! I'm sorry to hear this... I wonder if they had one copy or
> something, and sent it out on the order which happened to shell out the
> extra cash for overnight shipping...
>
> Regardless, it's not reasonable to string you along like that. Of
> course, this is pretty much what Amazon did to me on the same book, so
> my feelings about them are pretty similar.
>
> Adamantius
> --
> Phil & Susan Troy
>
> troy at asan.com
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