> I know, I already got reprimanded
> for having the temerity to actually handle a call in french without patching
> into our translation center. Unfortunately, it was picked up by the QA
> listening SS at corporate.

That's because they can't monitor you to be sure you're using the "proper
corporate language" if you're not speaking in English. And people wonder why
Americans don't learn other languages - we're actively discouraged from it!

****************************************
Randall Cook of Northpass (soon to be "of Sudentur")
     (formerly Avraham haRofeh)
     mka Randy Goldberg MD