[ANSTHRLD] Assistance at a local level ( was: Eldwin's Submission 1)

[Jennifer Smith]

These are all good suggestions, and I'm interested in what other
suggestions may crop up.  I kinda want to make the front page of
heraldry.ansteorra.org a bit more useful for non-heralds. But again,
that supposes that people actually visit that site at all...

-Emma

On Wed, Jul 28, 2010 at 5:46 PM, Bob Wade <logiosophia at yahoo.com> wrote:
> A request on [Ansteorra] or [ANSHRLD] would have been answered, so the education problem lies elsewhere.  The problem lies in general popular education (A King's College/Roundtable perpetual topic?), the Ansteorra Heraldry website or both.
>
> Some changes that might help on the Ansteorra Heraldry website might be.
>
> (1) An explanation, like an annotated bibliography, of what the links mean and how they could be used on the Home Page
>
> (2) Adding "and regional heralds" to the description of Asterisk on the Contacts and Responsibilities Page [Viewable briefly when you hover over the title]
>
> (3) Adding "Crown Lands (No Branch) region at heralds.anssteorra.org" as the first contact listing for each Region on the Contacts and Responsibilities Page.
>
> Eldwin, did you look at either page when you were searching for someone to help you?
>
> --- On Wed, 7/28/10, Ronald Blackman <eirik at hot.rr.com> wrote:
>
>
> From: Ronald Blackman <eirik at hot.rr.com>
> Subject: Re: [ANSTHRLD] Assistance at a local level ( was: Eldwin's Submission 1)
> To: "'Heralds List, Kingdom of Ansteorra - SCA, Inc.'" <heralds at lists.ansteorra.org>
> Date: Wednesday, July 28, 2010, 12:58 PM
>
>
>
>
>> -----Original Message-----
>> From: heralds-bounces+eirik=hot.rr.com at lists.ansteorra.org
> [mailto:heralds-
>> bounces+eirik=hot.rr.com at lists.ansteorra.org] On Behalf Of Alasdair
> MacEogan
>> Sent: Wednesday, July 28, 2010 10:54 AM
>> To: Heralds List, Kingdom of Ansteorra - SCA, Inc.
>> Subject: [ANSTHRLD] Assistance at a local level ( was: Eldwin's Submission
> 1)
>>
>> Eldwin Nightowl <eldwin at loveshade.org> wrote:
>> >  Greetings Heralds,
>> >
>> >  I currently live outside of any barony/shire/canton etc., but Lady Gwen
>> verch Cynwrig de Ynys Mon,
>> >  Oakenwald Pursuivant in Steppes, suggested I make these postings here.
> I
>> have a few people who
>> >  want to submit, but here's the first.
>>
>> Sorry, I noted this when the post first went through but I have not had a
>> chance to address it till now.  I will say (and this is nothing against
>> Eldwin) that this concerns me.  This is not something I have seen or heard
>> only from those that live in crown lands, but also from the smaller groups
>> that do not have a local heraldic officer.  This should not  be an issue.
> I
>> know we have regionals who are there to help if there is not a local
> officer.
>> Barring that there is contact information for Star and all the other
> heralds
>> on the roster listed on the CoH website and most are also in the Black
> Star.
>
> I know that as regional officers we are responsible for Crown lands and
> groups that have opted for the no herald option. However, if the submitter
> doesn't contact us, then we can't help them. Also, and Asterisk or Star can
> correct me, but anyone can contact the nearest group to get heraldic help.
> Maybe that isn't publicized enough. It is preferred that you submit through
> the group you play with or the regional if you don't have a group nearby.
>
>> So I am asking (and I may pick on Eldwin as he is a recent, public
> example)
>> where have we as a College failed?
>
> I don't know that the College has totally failed, the Oakenwald Pursivant
> pointed Eldwin to this list to get help and he is getting it.
> I'll talk about the education below.
>
>> Is this an education issue in that submitters just don't know who they can
> go
>> to if there is not a local officer?  Are the non-local heraldic officers
> seen
>> as unapproachable?  Is this an issue where officers are being contacted
> and
>> either not responding or just saying "Sorry, I can't help" without trying
> to
>> get them with someone who can?  I will admit that I personally am by no
> means
>> an expert, but I will say if I can't or don't have time to help a person
> at a
>> given time I TRY and get them in touch with someone who CAN directly
> assist
>> them.  Realizing that assist is just that and does not mean do all the
> work
>> for them.
>>
>> Where is the failure and what can be done to remedy the situation.
>
> I think the failure is that it isn't publicized anywhere outside of maybe
> the warranting class on the procedure for submitters to follow. Maybe we
> need a document on the website under submissions with a link on the home
> page that says something like: "If you are looking for information on what
> the procedure is to submit a name and device click here." or something
> similar that would point non-heralds to the document. Also, part of the
> warranting class on submissions should include information about how to put
> people that aren't in a group in contact with the correct person to help
> them. Even if it means saying, I don't know right now, but I will find out
> and put you in contact with the right person.
>
> Eirik Halfdanarson
> Orbis Herald
>
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