[Ravensfort] Fwd: [bergental] [Announcements] Recent burglary at the SCA Corporate offices (fwd)

[Corbisier, Barbara Lynn]

Forwarded From: "Lyle H. Gray" <gray at cs.umass.edu>

> ---------- Forwarded message ----------
> Date: Tue, 28 Nov 2006 18:24:15 -0600 (CST)
> From: Jason Williams <jwilliams at director.sca.org>
> Reply-To: comments at sca.org
> To: announcements at sca.org
> Subject: [Announcements] Recent burglary at the SCA Corporate offices
> 
> To:     The Membership of the SCA, Inc.
> From:   George Reed, Vice President of Operations
> SUBJ:   Burglary at the SCA Corporate offices
> 
> Sometime during the weekend of Thanksgiving, 2006 the SCA
> Corporate office suffered an illegal intrusion and burglary.
> This was part of a crime-spree that affected the entire office
> complex in which our facilities are located.  Initial reports are
> that the intruders used a stolen master key obtained from the
> property manager and raided many of the suites in the complex.
> While the property loss sustained by the SCA was fairly minimal,
> two desktop workstations were taken, and the manner of their
> removal caused an interruption in the SCA 1-800 toll free number.
> 
> Actions taken by our Vice President of Corporate Operations,
> Renee Signorotti, included changing the office locks by 10 am PST
> on Monday, replacing and re-configuring the missing machines, and
> ensuring any risk to the membership was ruled out.  Our Chief
> Technology officer effected immediate password changes to
> electronic mail and SCA servers to ensure the minimal risk of
> exposure became zero risk.  At no time did the perpetrators have
> access to any membership information, financial records, or
> credit card numbers.
> 
> Because Renee's office procedure includes not saving local
> passwords and using proper levels of information security, there
> is no chance that the end-recipients of the stolen machines can
> retrieve any personal, financial, or business sensitive
> information.  No critical business data existed on the stolen
> machines that were not part of the end of day back-ups prior to
> the theft.
> 
> I would like this letter to the membership to serve as
> confirmation that we did sustain an incident, but that the losses
> were minimal, full-service to the membership quickly restored,
> and no ongoing risk to your membership data or services remains.
> At the end of this letter is some questions and answers from our
> Chief Technology Officer, Scott Courtenay.
> 
> I would like to take this opportunity to applaud and commend the
> excellent business practices, astute technology decisions, and
> swift responses of our Corporate Office and our Technology staff
> for making this incident an annoyance instead of a disaster.
> 
> If you have any questions, please feel free to contact me for
> quick response at Seneschal at sca.org.
> 
> Thank you,
> 
> George L. Reed II
> VP Operations
> Society for Creative Anachronism, Inc.
> 
> -----
> 
> Q: Did they get access to the SCA servers?
> A: No. The computers in the home office had only limited access (such as
> personal email accounts) to the SCA servers, which are located in a secure
> data center. The passwords for all personal accounts of home office
> personnel were immediately changed to protect  even this limited access.
> No one at the home office had access to the administrative password on our
> servers.
> 
> Q: I ordered a membership or something from the Stock Clerk recently. Did
> the thieves get my credit card number from these databases?
> A: No. For security reasons which should be very apparent, we don't store
> credit card numbers in our databases. When you process an order, the
> number is held just long enough to complete the transaction and then is
> "forgotten" by the system. It is never actually stored in the Stock Clerk
> or membership database.
> 
> Q: I have a Known World Mail account. Were these compromised?
> A: No. They are on the servers in a secure data center, not at the
> corporate office.
> 
> 
> 
> 
> Comments are strongly encouraged and can be sent to:
> SCA Inc.
> Box 360789
> Milpitas,  CA 95036
> 
> You may also email comments at lists.sca.org
> or reply to this message.
> 
> This announcement is an official informational release by the
> Society for Creative Anachronism , Inc.  Permission is granted to
> reproduce this announcement in its entirety in newsletters,
> websites and electronic mailing lists.
> 
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> 



-- 
Orationem pulchram non habens, scribo ista linea in lingua Latina.


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