[Sca-cooks] The power of the cookie OT, OOP

[Elaine Koogler]

Michael Gunter wrote:

> A customer came in today. This guy was over six feet, tattoos all over 
> his arms and a
> mean look in his eye. He was talking on a cell phone and whatever was 
> going on the
> other end was not making him happy. I took the order of the two ladies 
> with him and
> mentioned that I need to get his order but to be very nice since he 
> didn't look happy.
> They replied that, yeah, he's in a truly nasty mood. So the guy 
> snapped his phone shut
> with an irritated gesture and glared at me. The first thing that came 
> out of my mouth was,
> "You look like a guy in dire need of a free cookie!"
>
> The guy blinked at me like I'd grown a third eye. Then a smile spread 
> over his face and he
> heartily agreed with me. I went to the bakery and got a huge chocolate 
> chip cookie, put it
> on a plate with a little doily and presented it to him with a flourish 
> and the proclamation of "Free cookie to the Mr. Grumpypants". The man 
> just laughed, gave his order and munched his
> cookie. Every time I saw the gentleman after that in the dining room 
> he seemed much more
> relaxed. I'm sure his problems were still there but I think he 
> realized that life wasn't too bad
> when a complete stranger will give him a cookie just because he was 
> having a bad day.
>
> And that's why I love my job.
>
> Yers,
>
> Gunthar
>
Good for you....sounds like you know just what to do in the case of a 
bad mood.  Would that teachers had the same kind of thing to do for 
students...especially those of us who do substitute teaching! 

Kiri