[Sca-cooks] The power of the cookie OT, OOP

[Betsy Marshall]

You must be sure to use this power only for good!

Hugs, Pyro

-----Original Message-----
From: sca-cooks-bounces+betsy=softwareinnovation.com at ansteorra.org
[mailto:sca-cooks-bounces+betsy=softwareinnovation.com at ansteorra.org] On
Behalf Of Michael Gunter
Sent: Sunday, October 10, 2004 9:59 PM
To: sca-cooks at ansteorra.org; aten_cooks at yahoogroups.com
Subject: [Sca-cooks] The power of the cookie OT, OOP

A customer came in today. This guy was over six feet, tattoos all over
his 
arms and a
mean look in his eye. He was talking on a cell phone and whatever was
going 
on the
other end was not making him happy. I took the order of the two ladies
with 
him and
mentioned that I need to get his order but to be very nice since he
didn't 
look happy.
They replied that, yeah, he's in a truly nasty mood. So the guy snapped
his 
phone shut
with an irritated gesture and glared at me. The first thing that came
out of 
my mouth was,
"You look like a guy in dire need of a free cookie!"

The guy blinked at me like I'd grown a third eye. Then a smile spread
over 
his face and he
heartily agreed with me. I went to the bakery and got a huge chocolate
chip 
cookie, put it
on a plate with a little doily and presented it to him with a flourish
and 
the proclamation of "Free cookie to the Mr. Grumpypants". The man just 
laughed, gave his order and munched his
cookie. Every time I saw the gentleman after that in the dining room he 
seemed much more
relaxed. I'm sure his problems were still there but I think he realized
that 
life wasn't too bad
when a complete stranger will give him a cookie just because he was
having a 
bad day.

And that's why I love my job.

Yers,

Gunthar

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