[Steppes] Gate Issues

[Chiara Francesca]

Nods, understood.

How about at Artisan? They are asking for classes. I understand that
they are wanting classes of an artistic nature so you could title it
... the Art of Gate. :D

Chiara


On Tue, June 26, 2007 12:50 pm, alkudsi at aol.com wrote:
> Local, I think, would be more effective in getting the message
> across for local events.  If I'm not mistaken (and I very well
> could be) the one at Round Table is more concerned with the
> paperwork and money issues, not attitudes and courtesy.
>
> Saqra
>
>
> -----Original Message-----
> From: Chiara Francesca <Chiara.Francesca at gmail.com>
> To: steppes at lists.ansteorra.org
> Sent: Tue, 26 Jun 2007 12:47 pm
> Subject: Re: [Steppes] Gate Issues
>
>
>
> Every Round Table has a class on running gate and has for some time
> ow. :)
> Or do you mean a local class?
> Chiara
>
> n Tue, June 26, 2007 12:40 pm, alkudsi at aol.com wrote:
>  It has been a long time since I worked gate (and I'll make an
> effort
>  to change that), but when I did, we had the same problems, and your
>  answer is absolutely on target.
>
>  Some of the other issues I've seen when I go to gate is that
> friends
>  of the people on gate are there keeping their friends company, and
>  they are so busy talking, they ignore those checking in.  Several
>  times I've had to be rather firm to get an answer to a reasonable
>  question, to get my change, to even be welcomed.  These should be
>  (along with keeping the paperwork up and the money secure) the main
>  focuses of those working gate.
>
>  This sounds like an ideal opportunity to have "class" on serving as
>  gate...
>
>  HL Saqra
>
>
>  -----Original Message-----
>  From: Barbara W <alysd38 at yahoo.com>
>  To: steppes at lists.ansteorra.org
>  Sent: Tue, 26 Jun 2007 12:15 pm
>  Subject: [Steppes] Gate Issues (was Discouraging / Encouraging)
>
>
>
>  Working gate is like working retail, except the 'customer' is often
>  exhausted
>  rom a long ordeal of packing up and driving to the site.  While
>  there is no
>  xcuse for rudeness there is often a reason, and those working the
>  gate must try
>  o keep that in mind.  While you are given stories of the 'customer'
>  being rude,
>  here are an equal number of stories of the gate personnel being
> just
>  as rude.
>  gain, there are reasons, but never excuses.  Rudeness should be
>  answered by
>  ourtesy, in most cases that will diffuse the situation, and at the
>  very least
>  ill allow you to maintain your personal ethics and grace.
>  I do not believe that gate is a good job for very new people.  As
>  that one
>  erson said "they should have told you...."....new people might not
>  have the
>  nowledge, experience or confidence to deal with the situations and
>  questions
>  hat arise at gate, so many confrontations that could otherwise be
>  avoided are
>  orced onto them.  If new people are assigned to the gate, they
>  should be
>  ccompanied by the most knowledgeable members available.  This will
>  help to
>  void unpleasant situations.
>  I know, your next argument will be "we take who we can get,
>  volunteers are hard
>  o come by."  Absolutely true, and a separate issue we must struggle
>  to
>  vercome.
>  Alys
>
>  --------------------------------
>  hoose the right car based on your needs.  Check out Yahoo! Autos
> new
>  Car Finder
>  ool.
>  ______________________________________________
>  teppes mailing list
>  teppes at lists.ansteorra.org
>  ttp://lists.ansteorra.org/listinfo.cgi/steppes-ansteorra.org
>
>
>  ________________________________________________________________________
>  AOL now offers free email to everyone.  Find out more about what's
>  free from AOL at AOL.com.
>  _______________________________________________
>  Steppes mailing list
>  Steppes at lists.ansteorra.org
>  http://lists.ansteorra.org/listinfo.cgi/steppes-ansteorra.org
>
>
>
>
> ______________________________________________
> teppes mailing list
> teppes at lists.ansteorra.org
> ttp://lists.ansteorra.org/listinfo.cgi/steppes-ansteorra.org
>
>
> ________________________________________________________________________
> AOL now offers free email to everyone.  Find out more about what's
> free from AOL at AOL.com.
> _______________________________________________
> Steppes mailing list
> Steppes at lists.ansteorra.org
> http://lists.ansteorra.org/listinfo.cgi/steppes-ansteorra.org
>
>