[Steppes] Gate Issues

[alkudsi at aol.com]

Well, I'm torn about having a class at Artisan, especially since I spend all my day judging anyway.  I'm afraid that a lot of people who might take the class will be busy with other things, like competing.  I was thinking more along the lines of a Saturday afternoon class when there isn't any calendar event that is reasonable local, and having it at someone's house.  Kind of like the Collegiums we were doing.

Saqra

-----Original Message-----
From: Chiara Francesca <Chiara.Francesca at gmail.com>
To: steppes at lists.ansteorra.org
Sent: Tue, 26 Jun 2007 12:57 pm
Subject: Re: [Steppes] Gate Issues



Nods, understood.
How about at Artisan? They are asking for classes. I understand that
hey are wanting classes of an artistic nature so you could title it
.. the Art of Gate. :D
Chiara

n Tue, June 26, 2007 12:50 pm, alkudsi at aol.com wrote:
 Local, I think, would be more effective in getting the message
 across for local events.  If I'm not mistaken (and I very well
 could be) the one at Round Table is more concerned with the
 paperwork and money issues, not attitudes and courtesy.

 Saqra


 -----Original Message-----
 From: Chiara Francesca <Chiara.Francesca at gmail.com>
 To: steppes at lists.ansteorra.org
 Sent: Tue, 26 Jun 2007 12:47 pm
 Subject: Re: [Steppes] Gate Issues



 Every Round Table has a class on running gate and has for some time
 ow. :)
 Or do you mean a local class?
 Chiara

 n Tue, June 26, 2007 12:40 pm, alkudsi at aol.com wrote:
  It has been a long time since I worked gate (and I'll make an
 effort
  to change that), but when I did, we had the same problems, and your
  answer is absolutely on target.

  Some of the other issues I've seen when I go to gate is that
 friends
  of the people on gate are there keeping their friends company, and
  they are so busy talking, they ignore those checking in.  Several
  times I've had to be rather firm to get an answer to a reasonable
  question, to get my change, to even be welcomed.  These should be
  (along with keeping the paperwork up and the money secure) the main
  focuses of those working gate.

  This sounds like an ideal opportunity to have "class" on serving as
  gate...

  HL Saqra


  -----Original Message-----
  From: Barbara W <alysd38 at yahoo.com>
  To: steppes at lists.ansteorra.org
  Sent: Tue, 26 Jun 2007 12:15 pm
  Subject: [Steppes] Gate Issues (was Discouraging / Encouraging)



  Working gate is like working retail, except the 'customer' is often
  exhausted
  rom a long ordeal of packing up and driving to the site.  While
  there is no
  xcuse for rudeness there is often a reason, and those working the
  gate must try
  o keep that in mind.  While you are given stories of the 'customer'
  being rude,
  here are an equal number of stories of the gate personnel being
 just
  as rude.
  gain, there are reasons, but never excuses.  Rudeness should be
  answered by
  ourtesy, in most cases that will diffuse the situation, and at the
  very least
  ill allow you to maintain your personal ethics and grace.
  I do not believe that gate is a good job for very new people.  As
  that one
  erson said "they should have told you...."....new people might not
  have the
  nowledge, experience or confidence to deal with the situations and
  questions
  hat arise at gate, so many confrontations that could otherwise be
  avoided are
  orced onto them.  If new people are assigned to the gate, they
  should be
  ccompanied by the most knowledgeable members available.  This will
  help to
  void unpleasant situations.
  I know, your next argument will be "we take who we can get,
  volunteers are hard
  o come by."  Absolutely true, and a separate issue we must struggle
  to
  vercome.
  Alys

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